{"id":2102,"date":"2016-10-21T09:00:43","date_gmt":"2016-10-21T13:00:43","guid":{"rendered":"https:\/\/www.florist20.com\/blog\/?p=2102"},"modified":"2016-10-25T14:43:38","modified_gmt":"2016-10-25T18:43:38","slug":"2102","status":"publish","type":"post","link":"https:\/\/www.florist20.com\/blog\/business-tips\/2102","title":{"rendered":"Three Easy Words That Spell Stellar Service"},"content":{"rendered":"<p>With the holiday season only about a month away, it\u2019s a fine time to assess your staff\u2019s manners and make necessary tweaks before the onslaught of customers arrives.<\/p>\n<p>To start, why not evaluate some of the biggest brands and try to mimic their strengths?<\/p>\n<p><!--more--><\/p>\n<p><a href=\"https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-2103 size-large\" src=\"https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015-1024x682.jpg\" alt=\"Chick-fil-A\" width=\"1024\" height=\"682\" srcset=\"https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015-1024x682.jpg 1024w, https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015-300x200.jpg 300w, https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015-768x512.jpg 768w, https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015-150x100.jpg 150w, https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015-330x220.jpg 330w, https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015-400x267.jpg 400w, https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015.jpg 2000w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<p>Earlier this month, <a href=\"https:\/\/www.qsrmagazine.com\">QSR Magazine<\/a>, a trade publication representing the fast casual dining industry, reported that Chick-fil-A has the distinction as the most polite chain in the restaurant business.<\/p>\n<p>QSR\u2019s annual Drive Thru Survey of 15 chains found that <a href=\"http:\/\/www.chick-fil-a.com\">Chick-fil-A<\/a> employees were the most likely to say &#8220;please&#8221; and &#8220;thank you,&#8221; and to smile at customers.<\/p>\n<p>Such gestures may seem trivial in an industry that emphasizes speed and accuracy, but friendliness has helped the Atlanta-based franchise leave\u00a0the competition in the dust. Last year, Chick-fil-A generated more revenue per restaurant than any other chain; its average sales per restaurant reached nearly $4 million. (By comparison, the average Kentucky Fried Chicken sold $1 million.)<\/p>\n<p>Analysts credit Chick-fil-A\u2019s success to its superior customer service. Employees\u2019 cheerful disposition help\u00a0drive higher sales per unit, allowing the restaurant to best chains that have more than twice as many locations.<\/p>\n<span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/x.com\/intent\/tweet?url=https%3A%2F%2Fwp.me%2Fs6CUyJ-2102&#038;text=Eager%20to%20increase%20sales%3F%20Make%20sure%20your%20staff%E2%80%99s%20vocabulary%20includes%20%E2%80%9Cplease%E2%80%9D%20and%20%E2%80%9Cthank%20you.%E2%80%9D&#038;via=florist_20&#038;related=florist_20' target='_blank'rel=\"noopener noreferrer\">Eager to increase sales? Make sure your staff\u2019s vocabulary includes \u201cplease\u201d and \u201cthank you.\u201d <\/a><\/span><a href='https:\/\/x.com\/intent\/tweet?url=https%3A%2F%2Fwp.me%2Fs6CUyJ-2102&#038;text=Eager%20to%20increase%20sales%3F%20Make%20sure%20your%20staff%E2%80%99s%20vocabulary%20includes%20%E2%80%9Cplease%E2%80%9D%20and%20%E2%80%9Cthank%20you.%E2%80%9D&#038;via=florist_20&#038;related=florist_20' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Share on X<\/a><\/span>\n<p>Eager to increase sales? Make sure your staff\u2019s vocabulary includes \u201cplease\u201d and \u201cthank you.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the holiday season only about a month away, it\u2019s a fine time to assess your staff\u2019s manners and make necessary tweaks before the onslaught of customers arrives. To start, why not evaluate some of the biggest brands and try to mimic their strengths?<\/p>\n","protected":false},"author":1925,"featured_media":2103,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-2102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-tips"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Three Easy Words That Spell Stellar Service<\/title>\n<meta name=\"description\" content=\"How does Chick-fil-A outperform all other fast food restaurants? 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Its employees have outstanding customer service and say &quot;please&quot; and &quot;thank you.&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.florist20.com\/blog\/business-tips\/2102\" \/>\n<meta property=\"og:site_name\" content=\"Florist 2.0 Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Florist.WebSites\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/Florist.WebSites\" \/>\n<meta property=\"article:published_time\" content=\"2016-10-21T13:00:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2016-10-25T18:43:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.florist20.com\/blog\/wp-content\/uploads\/2016\/10\/Depositphotos_43167131_l-2015.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1333\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Katie Hendrick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Florist_20\" \/>\n<meta name=\"twitter:site\" content=\"@Florist_20\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Katie Hendrick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102\"},\"author\":{\"name\":\"Katie Hendrick\",\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/#\\\/schema\\\/person\\\/68832f572e328ac193c8ebb19d243478\"},\"headline\":\"Three Easy Words That Spell Stellar Service\",\"datePublished\":\"2016-10-21T13:00:43+00:00\",\"dateModified\":\"2016-10-25T18:43:38+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102\"},\"wordCount\":231,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/wp-content\\\/uploads\\\/2016\\\/10\\\/Depositphotos_43167131_l-2015.jpg\",\"articleSection\":[\"Business Tips\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102\",\"url\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102\",\"name\":\"Three Easy Words That Spell Stellar Service\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/business-tips\\\/2102#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.florist20.com\\\/blog\\\/wp-content\\\/uploads\\\/2016\\\/10\\\/Depositphotos_43167131_l-2015.jpg\",\"datePublished\":\"2016-10-21T13:00:43+00:00\",\"dateModified\":\"2016-10-25T18:43:38+00:00\",\"description\":\"How does Chick-fil-A outperform all other fast food restaurants? 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