yup, I went with flora next. they are working out the bugs with the hypertickets to get them to print the way I want them to. But it's pretty inexpensive so I don't mind.
Nice to meet you Lea.... don't let them scare you, you're not the first florists to tell this same story.... they are trying to scare you off.
As to Anti-FTD, yes I guess I am, I used to be a Top Member sending 15,000 orders a year... I send none these days, and am disgusted by their antics...