Consumer Reports Mentions FTD, 1800, and Proflowers in review of online retailers

jamie

Well-Known Member
Jan 29, 2011
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Chattanooga
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TN
The response wasn't good from online retail testers. FTD is specifically mentioned in a negative way several times in this 3 page article. It was not mentioned once in a positive way.

Among the reason for low scores: High prices, not happy with quality of item received, hidden fees/high delivery fee (not mentioned until end of checkout), poor customer service.

out of the 50 .coms ranked, ProFlo #47, 1800 #48, FTD.com #49 each with a "Worse" rating for value.

TF was not ranked or mentioned.

This is in the November 2012 paper magazine. I do not know if they posted the article online