Ryan, I can so believe that that is all so true especially in the flower industry...Last I heard flowers were among the top item sold or searched about on the web....I could believe that a good 50% or more of florists have no website or maybe a very poor web presence and of the 50% that do have a decent website and do something with it don't have the foggiest at how to do it and are afraid to hire someone to do it...
The problem I run into is the same for advertising or having my car fixed...I am afraid of being ripped off...The money I have to do what I need to do has to give me a good return, so who do I believe...I feel that I don't know enough about the subject to separate the malarky from the real info that I am really buying...
I have had companies call me for SEO optimization and what they wanted a small fortune for like listing my biz with google and other very basic listing techniques that I have already done for free was all they were going to do...Now I ask is that worth 120.00 a month, I'd say no, but if I didn't even know that I could do all that for free, i amy get sucked into a scam like that...advertising is the same thing, without a basic understanding of what you are buying it is impossible to justify the money spent without knowing what you may get in return...it is dizzing to listen to the words coming out of SEO optimizers mouths because you don't even know how to process the info, it falls on deaf ears...
Even saying this, I do know how important it is to optimize...especially if you are in a large metro area with lots and lots of competition, but buying into the wrong program just makes someone else rich and leaves you holding the bill to pay without anything in return to pay it with...