I have a speck of advise for all florists on FC...Ask your customers and especially brides to write short reviews on Yahoo! local. It is great since the review show when anyone finds your shop on a local floral business search. Attach a "write us a review" on any emails you send out or on your delivery tags. lead the customer to the direct link , they will reward you at the end. I just say "write us a review on Yahoo! local or Google. It works every time.
good luck.
mft
good luck.
mft