Google refuses to list in Google Local
I have been trying to get our shop listed in Google local for 6 months. Here is a copy of the most recent correspondence with Google. I can not convince Google that when you search for a florist in Google Local, Greenwood, IN, our shop does not appear and we are the oldest shop in Greenwood. Any ideas??
_________________________________________________________________
Thank you for your reply. Please be advised Google's advertising programs
are independent of the process by which we assemble the Google index.
Participation in an advertising program does not affect inclusion or
ranking in the Google search results.
We searched for your site and found that it is currently included in our
search results:
http://www.google.com/local?hl=en&s...atlng=39613611,-86106667,12635295296814317707
We understand your concern about the keywords and categories associated
with your listing. We've provided you with all available information on
the topics requested. We're sorry we can't be of further assistance.
Regards,
The Google Team
Original Message Follows:
------------------------
From: <
[email protected]>
Subject: Re: [#43312089] What happen to my local listing?
Date: Tue, 10 Jan 2006 13:44:38 -0500
I still do not understand why every flower shop in my local area is listed
except my store. You are not "representing the content of the internet
fairly and accurately" since our shop ,which is one of the longest
established flower shops in Greenwood, IN is not listed and you are
listing
a telephone number(317-865-1035) that is forwarded to a boiler room
operation in New Jersey which is definately not "local" Greenwood, IN
I am also a customer of Google using the Google Adwords program for paid
listings in the Greenwood, IN area. These listing are correctly appearing
when searching for Greenwood, IN florists.
----- Original Message -----
From: <
[email protected]>
To: <
[email protected]>
Sent: Tuesday, January 10, 2006 12:33 PM
Subject: Re: [#43312089] What happen to my local listing?
> Thank you for your reply. We're always working to provide Google users
> with the most comprehensive and accurate local information. We regularly
> update our index with information from third-party providers to add new
> businesses, incorporate changes to existing businesses, and remove
> businesses that no longer exist. Very rarely, a correct listing for an
> operational business may fall out of our index during an update or
> disappear for particular keyword searches. Due to normal changes in our
> algorithms and index, businesses may not always consistently appear for
a
> particular category or keyword search.
>
> Please be aware that these changes are completely automated. It's
possible
> that listing will reappear for those particular keywords in the future.
> It's certainly our intent to represent the content of the internet
fairly
> and accurately, and we're always working to improve our search results.
>
> If we can assist you further, please let us know.
>
> Regards,
> The Google Team
>
> Original Message Follows:
> ------------------------
> From: <
[email protected]>
> Subject: Re: [#43312089] What happen to my local listing?
> Date: Tue, 10 Jan 2006 08:06:33 -0500
>
> Thank you for your response.
>
> I still do not understand why our flower shop is not listed locally. I
do
> not understand how we could be anymore "mathematical algorithms" than
> being
> an actual flower/florist shop that is located in the heart of Greenwood,
> Indiana. The Flower Market is an actual brick and mortar shop that has
> been
> established since 1985. We only sale flowers and plants, so when
> searching
> locally for flowers and florist in Greenwood, IN our name should be
> listed.
> The Flower Market has been listed in the Local Greenwood, IN, but for
some
> reason just disappeared from the listings.
>
> ----- Original Message -----
> From: <
[email protected]>
> To: <
[email protected]>
> Sent: Monday, January 09, 2006 6:04 PM
> Subject: Re: [#43312089] What happen to my local listing?
>
>
> > Hi Ken,
> >
> > Thank you for your note about your flower shop. We understand your
> concern
> > about the keywords and categories associated with your listing. Google
> > Local results are ranked entirely by mathematical algorithms. Choosing
> > specific categories doesn't guarantee your listing will return as a
> result
> > when a search is performed on those categories or a particular
keyword.
> > We're always working to improve the quality of our search results, and
> > we'll keep your feedback in mind.
> >
> > If we can assist you further, please let us know.
> >
> > Regards,
> > The Google Team
> >
> > Original Message Follows:
> > ------------------------
> > From: <
[email protected]>
> > Subject: Re: [#43312089] What happen to my local listing?
> > Date: Mon, 9 Jan 2006 12:26:23 -0500
> >
> > The problem is that my flower shop is not showing up in this
> > catagory.category: Florist Shops near Greenwood, IN.
> >
> > I already have an account, but my listing is not showing up in my
> selected
> > catagories.
> >
> > Ken
> >
> > ----- Original Message -----
> > From: <
[email protected]>
> > To: <
[email protected]>
> > Sent: Monday, January 09, 2006 11:45 AM
> > Subject: Re: [#43312089] What happen to my local listing?
> >
> >
> > > Thank you for writing. If you would like to add your business to
> Google
> > > Local, please follow these instructions found in the Google Local
Help
> > > Center:
> > >
> > >
> >
>
http://local.google.com/support/bin/answer.py?answer=7039&query=add&topic=0&type=f
> > >
> > >
> > > If you're a business owner and you have questions about your listing
> or
> > > the PIN verification process, please visit the Help Center section
> > > dedicated to business owners at:
> > >
> > >
http://local.google.com/support/bin/topic.py?topic=1474
> > >
> > > If you can't find answers to your questions in the Google Local Help
> > > Center, please feel free to contact us with additional details.
> > >
> > > Regards,
> > > The Google Team[/COLOR]