BOSS- While our designer does not clock in and out, they do keep a list of arrangements done that day with values, divide it out with the total hours worked (has an adjustment section for wedding consult, cleaning cooler, etc).BOSS said:My designers "Clock in" and "Clock out" on each order...
Stats are run monthly, showing how many orders are filled, time total, average, dollar amounts etc... do the same thing for phone sales...
Things you need to keep in mind is the number of pieces, because I can do a 300.00 casket spray in the time it takes another to do 3 30.00 arrs...
clay said:Just curious, do you consider the 3 30.00 arrangements or $300 casket spray to be done in an hour as a bench mark or what? Wonder what other florist's designer "benchmarks" are.
bloomz said:(I'm the only one that can consistently beat the clock. That's cuz I'm the best flower delivery person in the state)
A designer can only be as productive as the number and type of orders he/she is given in a day. You are going to pay them the same at the end of the day, whether they complete 5 arrangements or 50.BOSS said:My designers "Clock in" and "Clock out" on each order...
Stats are run monthly, showing how many orders are filled, time total, average, dollar amounts etc... do the same thing for phone sales...
Things you need to keep in mind is the number of pieces, because I can do a 300.00 casket spray in the time it takes another to do 3 30.00 arrs...
Are you saying that your drivers go out the door knowing that they have to be back by a certain time or it would look "bad" on their record?bloomz said:MAS has several levels of productivity reports. We aren't large enough to need them for designers, but it has PR's for all departments, sales, even maintenance (?).
I love seeing the drivers read how much time they have for each run (controllable via user interface with stuff like mph, mph during peak rush hour, bad weather adjustments, time per stop, etc)
then they head right for the door!
(I'm the only one that can consistently beat the clock. That's cuz I'm the best flower delivery person in the state)
Why is it that I feel the same way? I bet most of us would agree, if we had just a few more of each of us we would be gizillionairs!!!!bloomz said:(I'm the only one that can consistently beat the clock. That's cuz I'm the best flower delivery person in the state)
George its more from a managerial standpoint to know approx how long a trip will take , for planning next trip. However it puts the drivers on notice knowing the owner/dispatcher knows an approx time for return. This is no 30 min or free act, come on... MAS delivers quality,style and service !!! SECOND TO NONE !!!George Simon said:Are you saying that your drivers go out the door knowing that they have to be back by a certain time or it would look "bad" on their record?
Aren't you afraid that may lead to unsafe driving?
The pizza outfits stopped guaranteeing delivery within a certain period of time because their drivers were getting into too many accidents tryin to make the delivery in the alloted time.
George Simon said:A designer can only be as productive as the number and type of orders he/she is given in a day. You are going to pay them the same at the end of the day, whether they complete 5 arrangements or 50.
Using your example above, let's say you give one designer 5 $300 casket sprays to do in a day and another you give 15 $30 arrangements.
Which one would your software tell you is the more productive designer?
Well, say that both designers are equally experienced and that they make the same amount of money.BOSS said:First of all, no, I am not going to pay them the same at the EOD... beginners don;t do casket sprays...
As to which is more productive, the software using your numbers tells me that the designer that did the 15 $30.00 arrs averaged $56.25/hour (total) while the designer that did the 5 $300.00 casket sprays averaged $187.50/hour...
You tell me, which one was more productive??
And keep in mind COGS are tracked as well, stems used, container, etc.
Well, there may be some around here (not me) that might disagree with you.gr8vet said:This is no 30 min or free act, come on... MAS delivers quality,style and service !!! SECOND TO NONE !!!
George Simon said:Well, say that both designers are equally experienced and that they make the same amount of money.
You are saying that the most productive designer is the one that gets to make the casket sprays because they are more profitable. However, the one making the 15 arrangements may be working harder for you.