More on TOMA
BamaE4U said:
I have been reading material from some of the "marketing gurus" and their general consensus is to generate a "Direct Response" with your advertising. Make an offer that requires the customer to do something, it could be to go to your site to print off a discount coupon, register for a drawing for a free arrangement, come in for a free rose, but do something.
I like the drawing idea, one person wins and everyone else gets a second place prize (coupon for 20% off)
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TOMA seems great for a business that is well established and has a good customer base already.
You said there arn't alot of good comments about TOMA being the best way to market a small business unless you have a lot of time and money.
I think it is exactly the opposite. A TOMA ad is small, very few words which allows you frequency. Obviously, rates vary by size of the media.
You wrote:
The general consensus is to generate a "Direct Response" with your advertising. Make an offer that requires the customer to do something, it could be to go to your site to print off a discount coupon, register for a drawing for a free arrangement, come in for a free rose, but do something.
I like the drawing idea, one person wins and everyone else gets a second place prize (coupon for 20% off)
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I have never gotten a coupon to work for me. NEVER. And I have probably spent close to a million on advertising in 50+ years.
This year, a local jeweler is giving away a $4,000 pendant and the first 50 customers received a coupon for 6 40cm colored roses from our shop. NOT ONE OF THOSE PEOPLE APPEAR TO BE FLOWER CONSUMERS. They hit every freebee they can find. They walk in, pick up their roses, and walk straight out. How could I have been so dumb? [still learning] I did justify it by the number of ads he was running on a Coutry FM station, so just that got me my money's worth.
An advertising guru wrote the book "The Fall of Advertising; The Rise of PR". Can be read in an evening. Valuable reading.
This is how I explain a TOMA ad. Picture yourself as a stranger in another city, you had a good business appointment and you want to think of a way to show your appreciation. WHAT ARE THE WORDS YOU THINK OF FIRST? Candy? Card? Flowers? Wine? If you are in a business that specialized in one of those products, then you have to get your business associated with that word. Candy - My Shop, Cards - My Shop, Flowers - My Shop, Wine - My Shop.
So a TOMA ad would be like this:
FLOWERS
FAIRVIEW FLORIST
ROSES
FAIRVIEW FLORIST
SYMPATHY
FAIRVIEW FLORIST
Of course addresses and phone numbers should be included. The ad would be 2 columns wide and 2" deep, a 2x2. I suggest 2 per week, 52 weeks.
By the way, Radio calls this concept FOMA [front of mind awareness] The same rules apply. I like 15 sec commercials. Having said that, I have backed off radio the last 2 years from a high budget of about $30,000 out of $50,000 total. [that was too much advertising].
Right now I am running a 15 second jingle with words composed to the tune of a very familiar melody that everyone and anyone knows and can sing. Guess what, I have people singiing the jingle on the street; when they come into my store. The radio station is having a ball with it. THAT IS FOMA advertising at its best. My next attempt will be to get the radio station to get listeners to call in and sing our jingle and if they complete all four lines they will get a certificate for a free bouquet.
Coupons don't work for me. Discounts bring in the "discount hunters". I want to attract customers who love flowers and what flowers do for them and others.