Katie Hendrick

How to Land Top Sales Talent in Your Shop

You may purchase top quality flowers and employ creative designers with prestigious accreditation, but if your sales staff lacks confidence, ambition or tact, your business will never meet its potential. Training, an invaluable exercise for every employee, improves these shortfalls — to a point. Some people simply aren’t cut out for certain roles, says Mitch

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A Floral Memorial

This week, all eyes have been on Charleston, S.C., the latest site of senseless carnage. The murders of nine people at a bible study at Mother Emmanuel African Methodist Episcopal Church has stirred up many emotions — sadness, fear, anger, disgust — not to mention a fierce debate about South Carolina’s legacy with slavery, secession and the

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Mr. McCall Goes to Berlin

  Last week, Jacob McCall, AIFD, competed against 25 of the world’s top florists in Berlin for the Fleurop-Interflora World Cup, the industry’s preeminent design competition held every four to six years. (Consider it the floral Olympics.) Participation in World Cup is by invitation only and competitors must have already been successful in competitions or shows

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